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Shipping & Returns         

 

 

Shipping

 

All items are shipped in high quality packaging to avoid shipping damage. All our shippings are by United Parcel Services (UPS) or by United States Postal Service.  Most orders ship within 24 to 72 hours.   

 

Returns or Exchange

Upon receiving your order, please inspect your entire order to make sure you have received exactly what you ordered. If we have made an error regarding your order, please notify us within three business days, and we will correct the any error.

If you are not satisfied with what you order, you may return you order with in 14 days of invoice and receive a refund, credit or replacement. Shipping and handling are absolutely non-refundable www.marsgear.com will not be responsible for typographical or other errors or omissions regarding products specifications, prices or other information. All sales are subject to www.marsgear.com Terms and Conditions of Sale. (Exceptions to this policy are listed below)

  • A Return Merchant Authorization # most be obtain for any returns. Returned packages with no RMA# will be refused or discarded. Please email us at info@marsgear.com for RMA# and instruction.
  • Products and packaging must be in the original condition as when we shipped them. You may be charged a 25% restocking fee if items are not returned in 100% resalable condition. You will incur shipping and handling charges for non-defective items you return and for the replacement items you order.