For orders that selected "Free Shipping", Mars Gear will select USPS or UPS shipping at our discretion. Orders placed before 11 AM PST will be processed the same day, unless extenuating circumstances prevent us from doing so. In the case of a delay, the order will be processed at the next soonest business day. Should there be a long term delay, customers will be notified.
"Free Shipping" orders will typically arrive within 3 to 6 Business Days to conterminous 48 states; however it is ultimately at the discretion of the shipping carrier. Please note that there may be instances where an USPS or UPS shipping delay occur, and subsequently delay the arrival of your order which is beyond our control. For this reason, please select an expedited shipping method of your choice for time sensitive order to ensure it arrives on time.
Please note that UPS and USPS does not count the day the order is picked up as a day in transit. It may also take up to a full business day for USPS or UPS to update their tracking system on orders. Should you have any questions, comments, or concerns regarding shipping, please e-mail us at: firstname.lastname@example.org